📦 Digital Product Policy

Due to the nature of digital goods, all sales are final. Once a product has been downloaded or accessed, it cannot be returned or refunded.

However, your satisfaction is important to us.

✅ Eligibility for Refund

We offer refunds under the following specific conditions:

  • You purchased the same product more than once by mistake
  • The file is corrupted or not accessible, and our support team cannot provide a working version
  • You experienced a confirmed technical issue that prevents download or access despite all support efforts

🚫 Non-Refundable Situations

  • Change of mind after download
  • Lack of knowledge or incorrect expectations about product usage
  • Issues unrelated to the product itself (e.g. device incompatibility not listed in the description)

🛠️ Need Help?

If you’re facing any issues with your files, we’re here to help.
Please contact our support team within 7 days of purchase at

📩 support team.
Include your order number and a detailed description of the issue.

⏳ Refund Processing

Approved refunds will be processed within 5–7 business days back to your original payment method.

Thank you for choosing EpicRoute — where every digital product is a step closer to your next great adventure.